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Burst pipe water damage

A burst or leaking pipe can put a lot of water into a house in a short time. Shut off the main first, then call.

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Split drain pipe leaking water under a kitchen sink

Get help with burst pipes

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Most indoor water damage starts with plumbing: a frozen pipe that splits, a braided supply line that bursts, a water heater tank that fails, or a slab leak under the foundation. Clean supply water is the easiest kind to restore if it's dealt with quickly.

Freezes in Texas

Texas houses aren't built for long hard freezes. Pipes often run through exterior walls, attics and uninsulated spaces. The February 2021 winter storm showed how fast that turns into burst pipes across the whole state. The damage often appears when the pipe thaws, not while it's frozen.

Slab leaks

Most Texas homes sit on concrete slabs with water lines running underneath. Shifting clay soil and hard water can lead to leaks under the slab. Signs include a warm spot on the floor, the sound of running water, damp carpet or cupped flooring with no visible source, and a jump in the water bill. A plumber finds and repairs the leak. A restoration company dries the house.

What to do right now

  1. 1
    Close the main water shutoff. It's often near the street, in the garage or where the line enters the house.
  2. 2
    Turn off the water heater if the leak is in the hot side.
  3. 3
    Switch off power to rooms with water near outlets.
  4. 4
    Call a plumber to repair the pipe and a restoration company to dry the house.

More on drying in water extraction and repairs in water damage restoration.

How it works

  1. Call or send the form

    Tell us what happened and your ZIP code.

  2. We connect you locally

    You're put through to an independent water damage company that serves your area.

  3. They inspect and quote

    The company checks the damage, explains the job and gives you a quote.

Questions people ask

Will the restoration company fix the pipe?

Usually a licensed plumber repairs the pipe. The restoration company handles water removal, drying and damaged materials. Some companies coordinate both.

How do I find my main shutoff?

Look near the street in a meter box, in the garage, or where the main line enters the house. Many homes also have a shutoff near the water heater.

Hill Country Water Damage Restoration is a referral service. We are not a restoration contractor and we do not send our own technicians. When you call, we connect you with an independent local water damage company that serves your area. Pricing, scheduling and the work itself are between you and that company.
Call (512) 859-9279