☰ Menu
Call (512) 859-9279

Home › Flood damage

Flood damage restoration

When water comes in from outside, after a flash flood, a storm or a creek over its banks, the cleanup is different from a pipe leak.

Request help online Call (512) 859-9279
  • Local Texas companies
  • Call for a quote
  • No obligation to hire
Brown floodwater surrounding a brick home

Get help with flood damage

Send the form and a local company that handles this kind of job will contact you.

  • Prefer to talk? Call any time.
  • Matched with a company that serves your ZIP.
  • The company quotes the job. Call for a quote.

Outside flood water carries soil, debris, sewage and chemicals, so restoration crews treat it as contaminated. Carpet, pad, insulation and the lower part of drywall that it touched are normally removed, not dried in place. Hard surfaces are cleaned and the structure is dried before anything is rebuilt.

Flood risk in Texas

Central Texas between Austin and San Antonio is known as Flash Flood Alley. Thin soil over limestone and steep Hill Country terrain send rain into creeks and rivers very quickly. Houston and the coastal counties flood from tropical systems and slow-moving storms that drop heavy rain over flat ground and bayous. North Texas cities get intense spring storm lines that overwhelm streets and drainage.

Before the crew arrives

  1. 1
    Don't walk through flood water if power may be on in that area.
  2. 2
    Don't drive or walk through moving water outside. Turn around.
  3. 3
    Photograph water lines on walls, furniture and appliances.
  4. 4
    Check whether you have a separate flood insurance policy. Standard homeowners policies usually exclude outside flood water.

If water came up through floor drains or toilets, see sewage backup cleanup. For drying and water removal details, see water extraction.

How it works

  1. Call or send the form

    Tell us what happened and your ZIP code.

  2. We connect you locally

    You're put through to an independent water damage company that serves your area.

  3. They inspect and quote

    The company checks the damage, explains the job and gives you a quote.

Questions people ask

Is flood damage covered by homeowners insurance?

Water from outside flooding is usually covered only by a separate flood policy, such as one through the National Flood Insurance Program. Check with your agent.

Can flood-soaked drywall be dried?

Drywall that touched outside flood water is usually cut out above the water line because of contamination.

Hill Country Water Damage Restoration is a referral service. We are not a restoration contractor and we do not send our own technicians. When you call, we connect you with an independent local water damage company that serves your area. Pricing, scheduling and the work itself are between you and that company.
Call (512) 859-9279