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Sewage backup cleanup

Sewage water is contaminated. Keep people and pets away from it and don't try to mop it up yourself.

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Sewage backup on a bathroom floor around a floor drain

Get help with sewage backup

Send the form and a local company that handles this kind of job will contact you.

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  • The company quotes the job. Call for a quote.

Sewage backups come up through the lowest drains in the house: floor drains, showers, tubs and toilets. Causes include a blocked or collapsed sewer line, tree roots, grease buildup, or a city main that backs up during heavy rain.

Why sewage is handled differently

Restoration crews treat sewage as black water. Porous materials it touched (carpet, pad, the bottom of drywall, insulation and often particleboard cabinet bases) are removed. Hard surfaces are cleaned and disinfected, then the area is dried. Crews wear protective gear for a reason.

What to do

  1. 1
    Stop using water in the house so you don't add more to the backup.
  2. 2
    Keep children and pets out of the area.
  3. 3
    Don't use a household vacuum or fans that spread the contamination.
  4. 4
    Call a plumber about the blockage and a restoration company about the cleanup.

If outside water also came in, see flood damage restoration. If materials stayed wet for days, read about mold remediation.

How it works

  1. Call or send the form

    Tell us what happened and your ZIP code.

  2. We connect you locally

    You're put through to an independent water damage company that serves your area.

  3. They inspect and quote

    The company checks the damage, explains the job and gives you a quote.

Questions people ask

Is sewage backup covered by insurance?

Many policies need a specific water backup or sewer backup endorsement. Check your policy or ask your agent.

Can I clean a small sewage spill myself?

For anything beyond a small, contained spill on a hard surface, a professional cleanup is the safer choice because of the contamination.

Hill Country Water Damage Restoration is a referral service. We are not a restoration contractor and we do not send our own technicians. When you call, we connect you with an independent local water damage company that serves your area. Pricing, scheduling and the work itself are between you and that company.
Call (512) 859-9279