Garland is one of the larger cities in Dallas County, stretching from older neighborhoods near downtown to the shore of Lake Ray Hubbard. Duck Creek and Rowlett Creek run through the city. Much of the housing dates from the 1950s through the 1980s, and many of those homes now have aging plumbing and sewer lines.
Water removal
Garland searches lean toward water removal and extraction, which is the first step on almost any water damage job. A crew pumps or extracts standing water, pulls water out of carpet and pad, checks the walls and slab with moisture meters, and sets drying equipment. Leaving water for a day or two means more of the floor and walls have to be removed.
Sewage backups
Sewage cleanup comes up in Garland too. Older clay or cast-iron sewer lines can crack, and tree roots from mature neighborhood trees find their way in. Heavy rain can also overload city lines. When sewage comes up through a floor drain, shower or toilet, keep people and pets away, stop using water and call. Sewage is contaminated, and porous materials it touched are usually removed.
Storms
Garland has been hit hard by severe weather before, including the tornado of December 26, 2015. More often it's hail, high winds and heavy rain that damage roofs, windows and siding and let water in.
Older neighborhoods and aging lines
Many Garland neighborhoods were built from the 1950s through the 1970s, when the city grew fast. Homes from that era often have original cast-iron drain lines, galvanized supply pipes and clay sewer laterals. Cast iron corrodes from the inside, galvanized pipe narrows and leaks at joints, and clay sewer lines crack and let roots in. Any of these can end in water or sewage inside the house.
Lake Ray Hubbard and the east side
Neighborhoods on the east side near Lake Ray Hubbard and along Rowlett Creek are newer on average. Water damage there is more often from appliances, water heaters, AC condensate and storm damage to roofs. Low areas near creeks can see high water during heavy rain.
Garland through the year
- SpringSevere storms with hail, wind and heavy rain, plus the occasional tornado.
- SummerAC condensate overflows and dry clay soil moving under slabs.
- FallHeavy rain that can overload sewer lines and creeks.
- WinterFreezes that burst exposed pipes.
Local resources
Garland Water Utilities provides water and wastewater service. Contact the utility if water is coming from the street side of the meter or the city sewer main is backing up. The City of Garland publishes floodplain information for areas near Duck Creek and Rowlett Creek.
A typical Garland call
One example: water rises through the floor drain in a utility room and spreads into a hallway, and it smells like sewage. The home's clay sewer line is blocked by roots. A plumber clears the line, and the restoration crew removes contaminated flooring and lower drywall, disinfects, and dries the area.
ZIP codes
We connect callers in Garland ZIP codes 75040, 75041, 75042, 75043 and 75044.
Nearby we also take calls in Wylie and Grand Prairie.